Purchase Orders (PO)
For Institutions
We accept institutional Purchase Orders from hospitals, university & research labs, clinics, and long-term care homes across Canada. Orders ship Canada-wide with free delivery on $150+.
PO Email & Phone
-
Email POs to: purchasing@medhaus.ca
-
Questions: support@medhaus.ca; Tel: (647) 957-8055
-
GST/HST No: 783467624 RT0001
What to include on your PO
-
PO number & date; Bill-to and Ship-to; contact name/email/phone
-
Item/SKU, description, size, pack (10×100=1000), unit price, quantity
-
Currency CAD, requested ship date, any tax-exempt details
Standard Terms (Medhaus)
-
Payment terms: Net 30 (CAD). Early-pay available on request.
-
Shipping: Free Canada-wide on $150+; below that, flat ground rate shown at checkout or on quote.
-
Lead time: In-stock items ship within 1–2 business days (GTA often next-business-day).
-
Backorders: Ship complete by default; partials on request.
-
Returns/Damages: RMA required within 7 days of delivery for concealed damage or shortages. PPE must be unopened to return.
-
Tax: Charged per destination (e.g., ON HST 13%). GST/HST shown on invoice.
-
Warranties/Compliance: Nitrile exam gloves are latex-free & powder-free; product pages list thickness/specs (ASTM/AQL where provided). Link to product PDPs.
How the PO process works
-
Send PO to purchasing@medhaus.ca (or request a quote first).
-
Acknowledgment within 1 business day confirming price/availability/ship date.
-
Shipment with packing slip referencing your PO #.
-
Invoice emailed to AP with PO #, tax breakdown, and remittance details.
Need a formal quote first?
We’ll return a PDF quote with both “ship-free bundle” and “single-case” options so you can compare.