Shipping Policy | Medhaus Canada
Effective Date: [2024-04-08]
At Medhaus, we aim to provide fast and reliable shipping across Canada for all PPE products.
Where We Ship
Currently, we ship Canada-wide. We do not ship internationally at this time.
Processing & Delivery
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Orders ship within 1–2 business days
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Delivery takes 2–7 business days depending on location
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Rural or remote addresses may take longer
Shipping Costs
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Free shipping on orders over $150 CAD
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Affordable flat-rate shipping for smaller orders
Lost or Damaged Packages
If your shipment is lost or arrives damaged, please contact us within 7 days of delivery. We’ll assist with replacements or claims immediately.
✅ Shop with confidence: we make sure your PPE arrives safely.
📦 Shipping FAQs (Medhaus)
Q: Do you ship outside of Canada?
A: Currently, Medhaus only ships within Canada.
Q: How long will my order take to arrive?
A: Most orders arrive within 2–7 business days, depending on your location. Remote or rural addresses may take longer.
Q: How can I track my shipment?
A: Once your order ships, you’ll receive an email with a tracking number to follow your package in real time.
Q: What if my order arrives damaged?
A: Contact us within 7 days of delivery and we’ll assist with replacements or claims.
📞 Need More Help?
If your question isn’t answered here, reach out anytime:
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📩 Email: hello@medhaus.ca
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📞 Phone: (647) 957-8055
👉 We’re here to make ordering lab-grade PPE in Canada fast, safe, and reliable.